The StratosHear Automated Response System (ARS) is a customer care support system that reduces the need for a high capacity call centers. Most preliminary customer queries--which create the need for large call centers--can be routed to and fully managed by the ARS.   The foundation of the ARS is an in-house search engine customized for Indian languages and English. The intelligence built on this search engine enables the ARS platform to interact with consumers to narrow down their exact needs quickly and effectively.

The ARS solution is ideal for Mobile Operators, Banks, Retailers and Travel Portals who wish to provide a more timely and convenient response to customer queries, and thereby, increase overall customer satisfaction.